IT Support Specialist

Fort Lauderdale, FL

Full Time

Mid Level

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and component suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. The GA Telesis Ecosystem™ concept is core to our providing integrated aviation solutions to our global customers.

Reporting to the Director of Information Technology, our IT Helpdesk team is seeking an IT Support Specialist who takes initiative and is eager to learn new skills. Along with the team, this position supports the company and its employees in the efficient, safe, and productive use of technology in support of business goals. This position allows for a career path in administration or development. This role is based in Fort Lauderdale, FL.

**Important Notice:
Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this position.

Responsibilities:

Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises.
Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.
Enters commands and observes system functions to verify correct system operation.
Instructs users in use of equipment, software, and manuals.
Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
Coordinates activities with help desk, network services, or other information systems groups.
Refers major hardware problems to service personnel for correction.

Qualifications:

1-2 years of related experience
Experience with Office 365 and maintenance of Microsoft Windows
Education: Bachelor's degree, or combination of school and experience
Experience with Quantum ERP is a plus

To see what #GATelesis life is like, visit LinkedIn, Instagram, Facebook.

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